Our Case Studies

Insurance Management Solutions

A scalable SaaS solution for bilingual insurance management and global business expansion.

Softlabs Group built a secure, cloud-based insurance management platform for Actuarial Group in Portugal. The solution includes English–Portuguese support, white-label capability, and real-time access—enabling cost reduction and international scalability.

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Industry

Insurance

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App Type

SAAS

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Methodology

Agile Scrum

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Platform

Web Application

Client Intro

Actuarial Group is a Portugal-based software provider specializing in B2B insurance solutions.

Their goal was to transition from a legacy desktop platform to a modern .NET web application with bilingual support, scalability, and cloud-readiness. They approached Softlabs Group to develop a secure, user-friendly SaaS system capable of supporting multiple insurers.

Country

country flagPortugal

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The Need for Innovation


01
Rising Demand for SaaS Insurance Platforms

Global Insurtech market is projected to reach $160B by 2030, fueling demand for multilingual, scalable SaaS systems.

Source: Grand View Research
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02
Legacy System Limitations

The existing application was limited to Portuguese and desktop use, restricting remote access and regional expansion.

03
Scalability & White-Label Needs

A modernized, secure and customizable platform was needed to serve as a white-label SaaS offering for other insurers.

What we built

We developed a scalable, bilingual, cloud-hosted insurance management system using .NET MVC and MS SQL.

It supports multiple concurrent users, allows deployment on private clouds, and includes white-label capabilities. The application features real-time data access and seamless language switching for broader usability across geographies.

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Detailed Explanation of How it Works

Insurance Management
User Logs

User Logs In Based on Assigned Language Preference

Upon login, users select either Portuguese or English—content and UI adjust instantly.

Access Role

Access Role-Specific Dashboards

Insurers, agents and admins see different tools and data tailored to their responsibilities.

Manage Policies

Manage Policies and Client Data in Real-Time

From claims to policy management, users can update and retrieve records instantly via secure modules.

Deploy on Cloud

Deploy on Cloud or White-Label Server

Clients can deploy on their own cloud or Softlabs’ shared hosting environment, supporting multiple tenants.

Generate and Share Reports

Generate and Share Reports Without Email Dependencies

Admins access real-time analytics and exportable reports without manual intervention.

Update and Scale

Update and Scale Without Downtime

Agile release cycles and scalable architecture allow real-time upgrades without affecting user sessions.

Client Pain Points and Fixes


Challenges Client Faced

  • 01

    Legacy platform with limited accessibility and language support

  • 02

    No scalable or white-label-ready infrastructure

  • 03

    Inability to manage user load and real-time access efficiently

  • 04

    High deployment costs with local setups

  • 05

    Dependency on internal communication for report distribution

How We Solved It

  • Built a bilingual SaaS platform supporting English and Portuguese

  • Designed cloud-ready architecture for white-label and enterprise use

  • Enabled real-time dashboard access for decision-making

  • Migrated from VB to .NET with secure, modern tech stack

  • Reduced manual processes and admin dependencies through automation

Dashboard safe material transport

What We Achieved

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1

Enabled Actuarial Group’s global expansion through a bilingual SaaS model

2

Reduced time-to-market with cloud-ready deployment capabilities

3

Lowered infrastructure and maintenance costs significantly

4

Delivered a scalable, user-friendly interface for all user types

5

Improved internal and customer transparency via real-time reporting

AI Features
Implemented

A solution originally built for transport safety is now adaptable across industries:

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Multi-language (English and Portuguese) toggle support

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Cloud hosting and private deployment flexibility

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Real-time access and report generation for all user roles

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Scalable system for high concurrent usage

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Secure data environment and role-based permissions

Project Result


This solution also fits for


Global Insurers Expanding to New Regions

Offer localized language and branding without building new infrastructure.

Third-Party Insurance Administrators

White-label platforms for serving multiple clients through a single backend.

Reinsurance Brokers

Track policies, claims and settlements across international partners.

Regulatory Compliance Portals

Ensure real-time access, dual-language support, and audit-ready reporting.

Technologies Used

Frontend
Dot Net Backend

.Net MVC

Database
msSQL Backend

msSQL

Hosting
Client-Cloud Hosting

Client-Cloud Compatible

Languages Supported
English Languages

English

Portuguese Languages

Portuguese

20+

Years of Experience

25+

Countries

2000+

Clients

5000+

Projects

Other Case Studies


At Softlabs Group, we take pride in solving complex business challenges with innovative and reliable solutions. Our case studies showcase how we’ve empowered clients across industries with tailored software that delivers measurable results and drives success.

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FAQs


Yes, it supports white-label configurations and multi-tenant architecture.

Yes, users can toggle between Portuguese and English in real time.

Yes, the solution is deployable on client-owned cloud or server environments.

It includes encrypted data storage and secure login protocols with audit trails.

Yes, the white-label model allows full visual customization.

Yes, it's built with a scalable architecture that ensures stable performance.

No, it’s a web-based solution requiring internet access for real-time data.

Yes, dashboard views and permissions vary by user role.

4–6 weeks depending on branding and hosting setup.

Yes, integration modules can be configured via API or direct DB sync.

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