foodappbannerimg

Online Food Ordering
and Delivery System

CLIENT

CLIENT

91 Restaurant

INDUSTRY

INDUSTRY

Food

PLATFORMS

PLATFORMS

Android, Web

KEY CHALLENGES

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To associate with aggregator platforms for Food Ordering and Delivery, a reasonable profit had to be shared with them resulting in less profits for the restaurant.


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There was no control over the delivery executives as they were appointed by the Aggregator so there was no direct information about their individual hygiene practices followed while delivering the food.


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Using the aggregator platforms was helping in their brand building instead of the Restaurant’s brand being at the forefront.


OUR SOLUTIONS

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Softlabs developed a Food Delivery App for the 91 Restaurant where they had complete control over the Ordering delivery process as it is managed in any aggregator platform. The restaurant was able to make a greater margin as there is no third-party platform to share the margin for ordering and delivery.


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Using their own Food Ordering and Delivery Platform enabled the client to implement systematic hygiene process for pick up and delivery of food with the delivery team, making it safer for the customer in such situation of COVID19 Pandemic.


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Customers are using the 91 Restaurant Food Ordering and Delivery App so the platform is highly contributing to the Restaurant brand building directly instead of third party’s brand.


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Restaurant could give offers as per their plans and campaigns to the customers directly.


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Restaurant can offer their own Loyalty Points attracting more long term customers for the Restaurant.


METHODOLOGY & ARCHITECTURE

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The project was developed using Agile Methodology with Scrum, test driven approach was followed.


IMPLEMENTED FEATURES

in-app-search-options

In-app Search Options

Users can easily search and select the dishes
to order with an advanced filter option.

Easy Ordering

Allow users to set a delivery address and make
a payment with easy payment options. Also,
allow them to track their orders in real-time and
give rating and reviews to the food.

easy-ordering
push-notification

Push Notification

Notify user when order is placed and keeping
them updated with the order status.

Simple Account Creation

Allow users to create their account and save
their favourite meals and orders and can add
multiple addresses.

simple-account-creation
Offers & Discounts

Offers & Discounts

Provide personalized discounts, deals and offers
instantly to the customers and grow repeat orders.

Admin Dashboard

Admins can view and manage orders, menus
and delivery executives using the admin dashboard

admin-dashboard

IMPLEMENTED FEATURES

in-app-search-options

In-app Search Options

Users can easily search and select the dishes
to order with an advanced filter option.

easy-ordering

Easy Ordering

Allow users to set a delivery address and make a payment with easy payment options. Also, allow them to track their orders in real-time and give rating and reviews to the food.

push-notification

Push Notification

Notify user when order is placed and keeping
them updated with the order status.

simple-account-creation

Simple Account Creation

Allow users to create their account and save their favourite meals and orders and can add multiple addresses.

casembimg

Offers & Discounts

Provide personalized discounts, deals and offers
instantly to the customers and grow repeat orders.

admin-dashboard

Admin Dashboard

Admins can view and manage orders, menus and delivery executives using the admin dashboard

TECHNOLOGY STACK

Mob Architecture

Android

  • Java SQLite
    Database

  • Firebase
    Crashlytics

  • Firebase Push
    Notification

  • Google
    Direction Api

Tools

  • Visual Studio
    Code

  • MongoDB Compass
    Community

  • Android Studio

Web Architecture

  • React JS

  • Redux

  • Mongo DB

  • Docker

  • Firebase
    Notification

  • Node JS
    Microservices

  • Google
    Geolocation API

PROJECT RESULT




Increase-order-frequency-and-size

Increase order frequency and size :

Increase in frequency of recurring orders from customers, as users started getting loyalty points and discounts on food through the application.

brand-awareness

Brand Recognition :

The product helps to boost a client's brand rather than third-party aggregator's brand which help them to reach out to new customers.

Make a greater margin

Make a greater margin :

The client was able to generate a greater margin as there is no third-party platform to share.

Grow business revenue

Grow business revenue :

Product was able to cater to the needs of the client & improve users’ experience that helps to grow business revenue.

CLIENT’S FEEDBACK

We are looking for flexible, reliable development partner that could turn our idea into realityand Softlabshelp us to develop afood delivery app that enhances our customer growth with ease. They understand our business requirements and come up with interactive, engaging, and scalable solution.

- 91 Restaurant

MORE CASES




Get the right food ordering and delivery solution within your budget.