Our Case StudiesA scalable web solution for data monitoring, billing automation, and enhanced operational compliance.
Softlabs Group developed an advanced CRM and operations platform for Symbio Energy to streamline electricity data handling, automate customer billing and increase operational efficiency by 34%, resulting in improved compliance and reputation.
Electronics
Enterprise
Agile Scrum
Web Application
Symbio Energy, a UK-based electricity distributor, needed a robust software system to handle complex data processing, automate billing and improve compliance management.
Their operations relied on manual interventions to manage large volumes of data from meters and solar panels, posing challenges to scalability and accuracy. Softlabs Group was chosen to design a scalable web-based CRM and operations software.
India
Manual oversight of large-scale data from distributed systems led to delays, errors and resource inefficiencies.
The global energy management software market is expected to reach $60B by 2030, driving the need for automation in billing and compliance.
Delayed data processing and reporting created non-compliance risks and affected Symbio Energy’s operational reliability.
Softlabs Group designed a web-based CRM and operations platform using React JS, .NET Core, and MySQL to automate data handling and billing.
The system features a dataflow file monitor engine that scans and categorizes incoming data, generates customer bills automatically, and provides real-time reporting dashboards for compliance and decision-making.
The system automatically detects and categorizes dataflow files from meters and solar panels.
Categorized data is ingested into the CRM, ensuring accurate and timely updates.
The system processes meter readings and generates monthly customer bills, handling complex billing scenarios effortlessly.
Alerts are triggered for any anomalies, and data updates are sent to relevant stakeholders in real-time.
Reports and dashboards offer insights into operational performance and compliance adherence.
Designed to handle large data volumes and future expansion with minimal human intervention.
Manual processing of massive data from meters and solar panels
Complex billing workflows requiring expert interventions
Delayed response times due to lack of system automation
Compliance issues arising from reporting delays
Lack of visibility into operational performance
Developed an automated monitor engine to handle dataflow file categorization
Integrated automated billing generation for diverse scenarios
Linked response mechanisms to notify relevant stakeholders instantly
Designed a comprehensive data consolidation tool for analysis and reports
Streamlined operations with Agile methodology and test-driven development
Increased operational efficiency by 34% post-deployment
Reduced billing errors and delays through automated workflows
Improved compliance and reporting standards for regulatory requirements
Lowered reliance on manual interventions and expert resources
Enhanced Symbio Energy’s market reputation and stakeholder trust
Dataflow file monitor and categorization engine
Automated customer billing system for diverse scenarios
Real-time stakeholder response automation
Comprehensive data consolidation and reporting tools
Agile framework and test-driven approach for quality assurance
Automate data processing and billing for solar, wind and hybrid energy distribution.
Track and manage consumption data for automated billing and compliance.
Handle large-scale IoT data with automated categorization and reporting.
Digitize data collection and billing for city energy and waste management departments.
React JS
.Net Core
MySQL
Agile Scrum
Years of Experience
Countries
Clients
Projects
At Softlabs Group, we take pride in solving complex business challenges with innovative and reliable solutions. Our case studies showcase how we’ve empowered clients across industries with tailored software that delivers measurable results and drives success.
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Enhanced operational efficiency, ensuring accurate data handling and seamless compliance adherence.
FAQs
Our automated monitor engine was built with error-checking protocols and real-time alerting, ensuring data integrity and reliability.
Our system supports multi-variable billing logic, including data from meters, solar panels, and special rates, automatically generating accurate customer bills.
The architecture supports high data volumes and is designed to scale with additional regions or services as needed.
Yes, we offer end-to-end support, including monitoring, maintenance and feature upgrades to ensure sustained performance.
Absolutely, it supports API-based integrations and can sync with existing enterprise systems.
Yes, compliance reporting is built into the system, with real-time dashboards and alerts to mitigate risks.
The full deployment and testing cycle was completed in 8–10 weeks, ensuring a robust rollout.
Yes, it can be adapted for deployment across different regulatory frameworks and regions.
Data is encrypted in transit and at rest, with strict access controls to ensure security.
Our deep expertise in IoT, data processing, and utility sector software makes us a trusted partner for transforming operations and achieving compliance excellence.
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IT Manager, FP McCann Ltd. - UK
Operations Manager, Symbio Energy Limited. - UK
CEO, Wiseman Talent Ventures - Kenya
Sr. Manager - Research & Advanced Analytics , Arabian Research Bureau - Oman
