Transforming Project Management : Challenges, Solutions, and Achievements
Challenges Client Faced -
-
Sharing significant profits with aggregator platforms for food ordering and delivery.
-
Lack of control over delivery executives appointed by aggregators, raising concerns about hygiene practices.
-
Reliance on aggregator platforms overshadowed the restaurant's own brand building.
-
Inability to directly offer customized deals and loyalty points to customers.
-
Challenges in implementing systematic hygiene processes during the COVID-19 pandemic.
-
Difficulty in offering personalized customer experiences and building long-term customer relationships.
What we did to fix it -
-
Developed a dedicated Food Delivery App for 91 Restaurants, providing complete control over the ordering and delivery process.
-
Enabled the restaurant to implement its hygiene standards for pick-up and delivery.
-
Designed the app to directly contribute to the restaurant's brand building.
-
Created functionalities for the restaurant to offer personalized offers and loyalty points.
-
Utilized Agile Methodology with Scrum for flexible and efficient app development.
-
Implemented a test-driven development approach to ensure reliability and performance.