Transforming Project Management : Challenges, Solutions, and Achievements
Challenges Client Faced -
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Sharing significant profits with aggregator platforms for food ordering and delivery.
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Lack of control over delivery executives appointed by aggregators, raising concerns about hygiene practices.
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Reliance on aggregator platforms overshadowed the restaurant's own brand building.
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Inability to directly offer customized deals and loyalty points to customers.
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Challenges in implementing systematic hygiene processes during the COVID-19 pandemic.
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Difficulty in offering personalized customer experiences and building long-term customer relationships.
What we did to fix it -
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Developed a dedicated Food Delivery App for 91 Restaurants, providing complete control over the ordering and delivery process.
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Enabled the restaurant to implement its hygiene standards for pick-up and delivery.
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Designed the app to directly contribute to the restaurant's brand building.
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Created functionalities for the restaurant to offer personalized offers and loyalty points.
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Utilized Agile Methodology with Scrum for flexible and efficient app development.
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Implemented a test-driven development approach to ensure reliability and performance.
