Our Expert team focuses more on Optimization of the existing system implemented at the Client’s company to ensure enriched output and profitability. We support service abilities include the accuracy of change so that clients have the flexibility, adaptability, and assistance to manage business changes efficiently. Our BPO services help the clients to save on cost and time and ensure hassle-free execution of the business processes.
Operational excellence and exceedingly powerful client relationship management are keys to our methodologies.
Our support service abilities include the accuracy of change so that clients have the flexibility, adaptability, and assistance to manage business changes efficiently.
Our procedures are always aligned with the client’s priorities and expectations.
Our services help the client save on cost and time and ensures hassle-free execution of the business processes.
Our BPO services follow a protocol to always deliver high quality, flawless solutions.
Rigorous Testing and Quality Assurance protocols are followed for all projects big or small ensuring high standards.
We focus more on Optimization of the existing system implemented at the Clients company to ensure enriched output and profitability.
We, at Softlabs Group, work in collaboration with clients to deliberately plan and design a result-oriented business process outsourcing methodology. Our technique:
Engage precisely with clients to map their expectancies and design a powerful process model.
Establishment of program blueprint, while determining and measuring possible risks and mitigants at every stage. An optimum solution, recruitment plan, and other similar mission-critical plans are clearly outlined.
Intended results of the 'Collaborate' and 'Architect' phases are reviewed collectively by Softlabs' team of experts and the client to make sure plan blueprint is in line with the business objective and process transparency.
Main focus on the infrastructure and resource readiness for information transfer and following operations. This stage also involves finalization of the training process.
In this stage, process knowledge is persistently rendered to the team, thus ensuring each team member is trained attentively. Plus, service levels metrics are accomplished and regulatory consent is agreed upon as well as executed during this stage.
This evaluation process mainly focuses on infrastructure and resource readiness before going live.
After the process goes live, the focus is to make sure that the process is going on without any difficulty, and loopholes related to the process are promptly detected and resolved.
After the first 4 to 6 weeks (or as decided) of process delivery, thorough process evaluation is conducted to check the current status and progress of the live process and is handed over to the Operations team.
Leading enterprises, startups, and agencies rely on our custom Software development services as we stay true to ourselves while delivering best results for them.
Build Integrity & Transparency
We believe in building trust and 100% transparency with our clients.
Deliver Perfect Solution
We focus on building the right product that resolves user’s challenges.
Practice Agility
We meet our clients' ever-changing needs with our agile approach.
Compel Innovation
We focused on delivering client-centric innovation and value to your business.
Softlabs Group offers BPO services to help you accomplish your next project with less stress and less cost. We offer the flexibility to select the most suitable hiring model for all our clients.
If you represent an organization with a challenge that wants dedicated attention, ask about dedicated teams. It’s a pay-as-you-go monthly continuing contract.
No hidden costs
Monthly Billing
Fixed hours of part & full time
Pay Only for Significant Work
The controlled agile engagement model fit best for those who have a restricted budget & still wants some flexibility in the project tasks.
No hidden costs
Agile Team
Optimum flexibility
Complete control over budget
If you represent an organization with endless projects requirements & need ongoing work, ask about hourly. It’s a pay-as-you-go hour wise continuing contract.
No hidden costs
Monthly billing
Requirement based working hours
As one of the top IT outsourcing companies, we offer 360° software development services that transform our client's vision into actionable software solutions to accelerate their businesses growth.
Insurance Management System to be used by Insurance companies to conducting business operations and managing various types of Insurance Policies.
91 restaurant app is an online food ordering and delivery app enhance the online food ordering experience. It helps restaurants and cafes receive orders from application to grow repeat orders and revenue.
Consillium Academy is a South Africa based Educational Institute which focuses on conducting online courses in the emerging technologies domain which include Blockchain and Machine Learning apart programming languages.
SkyGold Taxi is a GPS based Vehicle Aggregator Mobile Application designed to be used by Fleet Management Companies, CAB and Auto Rickshaw Aggregator Companies etc.
We have clients globally including USA, Canada, UK, Sweden, Portugal, Kenya, Zambia, South Africa, Israel, South Korea, Australia and retained 90% of them.
We have clients globally including USA, Canada, UK, Sweden, Portugal, Kenya, Zambia, South Africa, Israel, South Korea, Australia and retained 90% of them.
Precast Company in UK
Utility Company in UK
Real Estate Company in UK
A Hotel in UK
Consulting Company in UK
Education Consultant in Canada
Innovation Company in Canada
Fintech Start Up in Sweden
Training Institution in Sweden
Construction Company in USA
Insurance Company in Portugal
Fintech Company in Kenya
IT Company in Zambia
Assessment Institute in Australia
A FinTech Company in Australia
A HealthTech Company in South Korea
Recruitment Company in UAE
Fintech Corporate in India
Infrastructure Company in India
Fintech Company in India
Fintech Company in India
Fintech Company in India
Insurance Aggregator in India
Mutual Funds in India
Diamond Company in India
Engineering Company in India
IT Training Institute in India
Aviation Training Institute in India
Solar Start Up in India
Recruitment Company in India
Media House in India
Indian Government Enterprise
Hotel Group in India
Pharma Company in India
TESTIMONIALS
They value relationship-building
Team did an outstanding job delivering a high quality software with the given deadlines. They were always available to discuss the details about the project to make sure we were focused in the right direction. I will surely recommend their services to anyone looking for a dedicated and highly experienced team.
Great service at competitive price
Softlabs Group has completed the project on schedule and on budget. I must say they have great team as well as excellent project management skill and they are eager to fulfil our expectations and even ready to go the extra mile to achieve our business goals. I really appreciate their agile development processes and promptness in communications. Highly recommended!
We are more like a team because Softlabs understands our way of doing things.
Softlabs Group has the ability to understand the end-user and developing appropriate solutions to meet their needs. Everyone I have dealt with from the company has been extremely courteous and professional. I appreciated their dedication, critical thinking, and great responsiveness. I don’t have any doubts about recommending Softlabs to others who are looking for development partner.
Best team of developers and thinkers
Compared to previous developers we’ve worked with, Softlabs’ development quality is really amazing. Their expertise is very strong. Softlabs gave us real-time feedback on how things are going, and what can or can't be done. Their flexibility and willingness to pivot when we think is necessary is really appreciated.
Competent and professional staff
Softlabs Group has been engaged with us for the development of Mobile iOS/Android/Windows APPs, Desktop Apps, Touch Screen Windows APPs. Their staff have mostly been doing this work remotely but two of their resources spent some time in our offices in Northern Ireland getting project scopes & building relationships with our local team. They provided flexible services with both competent & professional staff.
Providing exceptional Customer Service
This is to certify that Softlabs Group has been awarded a Service Excellence certificate for providing exceptional Customer Service. The developers are skilled, focused and proficient who deliver the quality software product that we are looking for. At Softlabs Group, they have a great work culture and provide us with actionable insights & recommendations that help us to grow our business.
Truly satisfied with innovative and advanced software application
The Diamond ERP software developed by Softlabs has enhanced our abilities to monitor stock of goods at our multiple locations across the globe. We are truly satisfied with Accounting & Finance Module with its extensive functionality which enables us to do our business in a more flexible manner. The application presents an innovative Dashboard for the Management to get the Bulls Eye View of every aspect of the business.
Business Process Outsourcing is the allotment of one or more business processes to a third party service provider who acquires, governs and manages the selected processes based on well-defined and quantitative performance metrics.
Business Process Outsourcing (BPO) takes more of the workload off your hands. BPO turns specific processes over to a specialized outsourcing company.
Outsourcing is perfect for representative tasks that would otherwise take up lots of employee time. These include collecting and entering data, checking spreadsheets for errors, generating purchase orders, double-checking expense reports, and filing paperwork.
Outsourcing does indeed give more people access to sensitive company data. That’s why it’s so important to choose a reliable, trustworthy supplier to work with. When properly managed, automation and outsourcing can help you increase security.
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