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Quality

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Softlabs Group believes in Quality. We understand this concept in its wider meaning. We have specific methods and procedures to ensure Quality in every deliverable of ours. At Softlabs Group, we don't promise our clients that we will be delivering the quality, but it is assumed.


Quality Assurance involves the entire development process - monitoring and improving the process, making sure that any agreed-upon standards and procedures are followed, and ensuring that problems are found and dealt with.


Some of the quality assurance initiatives practiced at Softlabs Group are as follows:

•  We believe that the final product should always be a class product.

•  The entire testing procedure is very clearly defined. Before a project reaches the testing stage it goes through a number of checks by the concerned developers. They use well-formed checklists that ensure that the bugs, if any are rectified in the initial stages only. So, once the project reaches the testing stage, there are either no bugs or very little bugs that are present.

•  The concerned team who is dedicatedly on the testing of projects, uses the checklists along with the well designed test cases to ensure that all the defects, whether mechanical, language, ID, coding, functionality related are thoroughly checked and are rectified.

•  All the findings of the testing round are reported to the concerned developers using a specially designed template, who in turn fixes each error reported and sends the project back for a final audit. This final audit, basically serves as the verification round, for all the errors that were reported in the previous round. Also, the audit round eliminates the possibility and ensures the fact that the final product is without any defect .

Few of Our Customers:

ImageB|Braun Medical (I) Pvt. Ltd.
Division of a Germany Based Multi-National Pharmaceutical Company. Ranked as World's 66th Largest Privately Owned Company in Forbes List.

ImageHSBC Bank Call Center
A Division of HSBC Bank in India hanlding Marketing and Customer Support for Corporate Banking and Credit Cards .

ImageAdvertising Club Bombay
A major Advertising Agency in Mumbai interacting with most of the Corporates in Mumbai.

ImageArzoo Energy (I) Pvt. Ltd.
A well establised Power Saving Products Company in Mumbai with a Customer base all over India.

ImageShree Siddhi Ganesh Prakashan Pvt. Ltd.
A Educational Publication Company recognised by many institutions in Maharashtra, India.

Image Employees State Insurance Corporation.
A Central Govt. of India Enterprise mainly into Insurance of Labourers.

ImageNana Palkar Smriti Samiti
A Non Profit Organisation with various activities in different segments of the society.

ImageGayatri TechnoLab
Gayatri TechnoLab (GTLAB) is an I.T. organization with technology at its center and focuses on design and development in the areas of Communication and Embedded Systems.

Customer Feedback :

ImageB|Braun Medical (I) Pvt. Ltd.
We are satisfied with the domain knowledge and services of Softlabs Group. We hope to go a long way with company.

ImageHSBC Bank Call Center 
We are finding it easy to handle large number of customer calls made by various executives daily by using the software developed by Softlabs Group. We have awarded Softlabs Group with Service Excelence Certificate for providing exceptional Customer Service.

By.: Mr. Gunwant Raul

(Asst. Manager - HSBC BANK)

Few Software Systems developed by us :

Sales Analysis and MIS
This application is meant for tracking Sales Performance of various locations and generating MIS Reports for performance imporvement.

Material Resource Planning
This software helps in Purchase Management of Raw Material as well as Strict Control over Production Process, Logistics and Disptach.

Call Tracking and Performance Management
Keeping Track of calls, responses and follow ups. Performance Reports of individual calling executive, team wise, product/service wise are the key features of this application.

Supply Chain Management

Managing Purchase, Sales and Logistics at Warehouse as well as Retail End and Interlocation Stock Movement are the main objectives of this system.

Customer Relationship Management
This is a After Sales Product Support Software which includes complaint registration, technician's visit, problem identifiaction, proforma invoice, call closing and various MIS Reports.

Human Resource Management System
Recruitment, Payroll and Employee Performance are the main modules of this system.

School/Institute Management
The software is useful for management of admissions, faculties, lectures, exams, results, etc.

Multi Level Marketing System
This software is avaliable in various versions like Binary, Hyper-Binary, Generic depending on the business plan.