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Processes

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Software projects are inherently complex, risky and require careful planning. Planning software includes development, estimates, staged development, requirements capture, and risk and change management control procedures, business case studies, user interface prototypes and overall project control.


Proper planning ensures that the project doesn't move away from its targeted goals while the customer gets a clear definition of the project and is in the know of the project status and has ready access to project deliverables at any point of time.


To ensure the timely and quality delivery for 100% client satisfaction we implement the following:

•  Prototypes & Staged Deliveries.

•  Projects that define deliverables in terms of prototype, phases or stages identify risks and constraints early on and are able to plan and implement counter measures with greater success. Customers who receive small releases regularly during the project gain trust more easily than those who are in the 'dark' and are awaiting the end of the project for a whole set of deliverables that may be delivered in whatsoever form.

•  The functionality is developed and delivered in stages thus ensuring that the most important function is delivered at the earliest.

•  Reduces the possibility of estimation errors.

•  Project visibility to customers and upper management increases.

•  Weekly Status Reports.

      After the end of every week, we send a Status Report to our clients telling them about:

      •  The activities originally planned for the last week.

      •  The activities actually performed in the last week.

      •  The activities planned for the coming week.

      •  Issues, if any.

      •  Changes to Stage Schedule, and reasons for the same.

      •  Overall Project Status.

• Comprehensive Bug Management.

      Bugs are part of every product development process. How do you track the bugs you find during product development and after? Bugs that are found but not properly tracked might slip away. Softlabs Group uses a leading bug and defect-tracking tool for bug management, which leads to:

      •  Streamlined software development and maintenance.

      •  Clear, updated information about the status of each bug or defect.

      •  Full control over the work flow.

      •  History of work done on each bug, defect or enhancement being always a click away.

      •  A fully integrated solution that enables users to input and track new bugs, defects, and problems in general.

      •  Overall Project Status.

• Knowledge Management System.

      Softlabs Group understands the power of Knowledge Management, and has in place a KMS in all the technical departments to ensure that we solve a problem just once. This drastically reduces the time of solving some of the most common, but difficult problems.

Few of Our Customers:

ImageB|Braun Medical (I) Pvt. Ltd.
Division of a Germany Based Multi-National Pharmaceutical Company. Ranked as World's 66th Largest Privately Owned Company in Forbes List.

ImageHSBC Bank Call Center
A Division of HSBC Bank in India hanlding Marketing and Customer Support for Corporate Banking and Credit Cards .

ImageAdvertising Club Bombay
A major Advertising Agency in Mumbai interacting with most of the Corporates in Mumbai.

ImageArzoo Energy (I) Pvt. Ltd.
A well establised Power Saving Products Company in Mumbai with a Customer base all over India.

ImageShree Siddhi Ganesh Prakashan Pvt. Ltd.
A Educational Publication Company recognised by many institutions in Maharashtra, India.

Image Employees State Insurance Corporation.
A Central Govt. of India Enterprise mainly into Insurance of Labourers.

ImageNana Palkar Smriti Samiti
A Non Profit Organisation with various activities in different segments of the society.

ImageGayatri TechnoLab
Gayatri TechnoLab (GTLAB) is an I.T. organization with technology at its center and focuses on design and development in the areas of Communication and Embedded Systems.

Customer Feedback :

ImageB|Braun Medical (I) Pvt. Ltd.
We are satisfied with the domain knowledge and services of Softlabs Group. We hope to go a long way with company.

ImageHSBC Bank Call Center 
We are finding it easy to handle large number of customer calls made by various executives daily by using the software developed by Softlabs Group. We have awarded Softlabs Group with Service Excelence Certificate for providing exceptional Customer Service.

By.: Mr. Gunwant Raul

(Asst. Manager - HSBC BANK)

Few Software Systems developed by us :

Sales Analysis and MIS
This application is meant for tracking Sales Performance of various locations and generating MIS Reports for performance imporvement.

Material Resource Planning
This software helps in Purchase Management of Raw Material as well as Strict Control over Production Process, Logistics and Disptach.

Call Tracking and Performance Management
Keeping Track of calls, responses and follow ups. Performance Reports of individual calling executive, team wise, product/service wise are the key features of this application.

Supply Chain Management

Managing Purchase, Sales and Logistics at Warehouse as well as Retail End and Interlocation Stock Movement are the main objectives of this system.

Customer Relationship Management
This is a After Sales Product Support Software which includes complaint registration, technician's visit, problem identifiaction, proforma invoice, call closing and various MIS Reports.

Human Resource Management System
Recruitment, Payroll and Employee Performance are the main modules of this system.

School/Institute Management
The software is useful for management of admissions, faculties, lectures, exams, results, etc.

Multi Level Marketing System
This software is avaliable in various versions like Binary, Hyper-Binary, Generic depending on the business plan.